Email is an important mode of communication since it allows people to communicate with their family and friends. People also use this email to communicate with their clients and business partners on a professional level. Because most people rely on email to interact with their contacts, it can be aggravating when your email encounters an unexpected mistake that prevents you from sending or receiving new messages. This mistake will occasionally appear in SBCGlobal email, and most individuals who see it are unsure how to repair it. If you are unable to send or receive emails through your SBCGlobal mail account, you should contact our helpdesk and speak with a representative as soon as possible. However, because the error may have an impact on your productivity and job, it may be worthwhile to try to resolve the problem on your own to save time. This article will explain why the SBCGLOBAL Not Receiving and Sending Emails error occurs, as well as procedures to correct the problem.
1. Sbcglobal account has been suspended.
2. New incoming messages are being filtered by filters in your Sbcglobal account, which is why you are unable to receive emails on Sbcglobal.
3. You may have mistakenly blocked the sender on Sbcglobal email.
4. Internet connectivity that is slow or non-existent.
5. Browser add-ons and extensions that make it harder to send and receive emails in Sbcglobal
After you've determined the cause, follow these troubleshooting steps to resolve the issue:
Filtering Email Incorrectly
Incoming emails are filtered by email filters, which direct them to the appropriate location. Creating filters to keep your email account structured is beneficial, but it can lead to unwelcome trouble if you build the wrong filters, in which case emails intended for one filter are sent to another. As a result, you must exercise extreme caution when constructing filters to avoid such events. Whether you're not sure how to fix the problem, you can also delete the filters and see if you can receive emails again.
The sender has been blocked.
You're expecting mail from someone, but you've accidentally blocked the same person. Yes, it's possible that this is one of the reasons you're not receiving any email on your SBCGlobal account. So, check your block list to see whether you've blocked somebody you shouldn't have.
You have been blocked by the recipient.
That you're sending a message to someone and they haven't received it after multiple attempts, check to see if your SBCGlobal email address isn't on his block list.
Email forwarding has been enabled.
Enabling email forwarding allows you to receive your SBCGlobal emails on a different email account for any reason. So, if you activated email forwarding for your SBCGlobal account and forgot about it, now is the time to log in to your SBCGlobal email account and turn it off.
Inputting the Wrong Email Address
If you've sent someone an email and they haven't responded, double-check that you've entered the correct email address. Also, if you're anticipating an email from someone, tell them to use your right email address, and then double-check to see if the problem has been resolved.
The email settings are incorrect.
If you've been using SBCGlobal email with a third-party email client like Outlook, wrongly configuring the account can land you in difficulty, leaving you wondering why you can't send or receive emails. If the sbcglobal.net email settings are incorrect, SBCGlobal will not work with Outlook.
The server is currently unavailable.
Whether you still can't send or receive emails from SBCGlobal, check to see if the server is down. When SBCGlobal is down, the problem can also occur, and you will receive errors when sending emails. It's also possible that you won't be able to receive any emails as a result of this. You can wait until the SBCGlobal email support team restores the services and the server returns to normal operation.
The address of the server is incorrect.
Email services continue to change their server addresses without notifying their users. If the server address has changed and you are still using the old address, you will be unable to send or receive emails in your SBCGlobal email account. You can do this by contacting your network administrator and requesting a new login address for your SBCGlobal account.
Assume you are still unable to send or receive emails after following the instructions outlined above. In that situation, call Our support hotline to speak with a skilled specialist who can assist you in resolving the mistake.
Source : https://sites.google.com/view/qwikaid/blogs/sbcglobal-not-receiving-and-sending-emails